Health Plans
Communication Solutions for Boosting Member Retention and Enhancing Payer Relationships
Rapid Solutions Group provides health plans, managed care and other health-related organizations with integrated solutions that streamline the creation and distribution of critical communications — including member communications that span the entire pre- and post-enrollment enrollment lifecycle.
At Rapid Solutions Group, we use the personalization capabilities of print-on-demand to help you speak directly to the individual needs of current and prospective members at a speed-to-mailbox unsurpassed in the industry. It’s the perfect solution to support your communication efforts of current offerings — as well as evolving products such as consumer-directed or consumer-driven health care initiatives.
Plus, we can offer complete, integrated end-to-end fulfillment services to help you capture, maintain and track everything from enrollment rates to product surveys. Our solutions give you the edge you need to improve relevance and patient compliance … speed up time to market for new products such as CDHCs and HSAs … lower call center volumes … and reduce operating costs — all while lowering the risk and complexity of application integration. Let Rapid Solutions Group help you:
- Increase member retention and satisfaction rates
- Improve patient compliance and health outcomes
- Enhance member and provider loyalty
- Establish new consumer-driven health initiatives
- Boost response with integrated fulfillment
- Reduce obsolescence and decrease operational inefficiencies
- Capture, maintain and track demographic information
- Offer customized, personalized communications
- Change literature content to reflect last-second federal requirements in real-time
Additional Resources
Health Plans: Member Enrollment and Communications for Health Plan Providers — Personalized Member Communications Relevant to Individual Health Plan Members and Patients — 92KB PDF file
Health Plans: Consumer-Directed Health Plans (CDHP) — Member Enrollment and Communications for Consumer-Directed Initiatives — 227KB PDF file